Viktoria Soltesz, founder of PSP Angels and The Soltesz Institute, has published a new article, "The Invisible Cost of Cash," in The Green Sheet, a US-based payments industry publication established in 1983, covering payment processing, banking, fintech and industry developments. Every time someone mentions payment digitalization, another person always adds, "Cash is free." Yes, when using the good old dollar, we will not see payment processing or banking fees, but it doesn't

Why every business needs a payment strategy Viktoria Soltesz, founder of PSP Angels and The Soltesz Institute, recently joined Roger Abouantoun, founder of Cedarium Consultancy, for an engaging episode of his Payments Between Us podcast. Payments are everywhere, yet so many businesses still struggle to understand how they really work. Viktoria has been advocating for years that every business needs a proper payment strategy. Relying on a single payment provider can put an ent

Controlling access to systems and monitoring how employees handle sensitive documents is the bare minimum for any financial company, but it is already a challenging task. But adding new innovations, such as AI, opens a whole new Pandora's box. "You are just as strong as your weakest link" - and this is especially valid for banks and Fintechs: your most junior customer service agent or salesperson can easily kill your business with one single careless click. You can train your

You are just as strong as your weakest link A few days ago, Revolut confirmed that it had disclosed sensitive customer information relating to a limited number of customers to an unauthorised third party after receiving fraudulent information requests through an email address using a legitimate government-agency domain. What's worse, this potentially disclosed information went far beyond basic contact details. It reportedly included identity documents, verification informatio

Investors can find the best ROI on the market and still struggle to access their own money later. Banks are getting stricter and can easily block funds when they are unhappy with any answer about where the money originally came from, which accounts it passed through, or which documents prove the full story. Even a completely legal transaction can face delays or rejection if the bank cannot clearly understand any part of the funds journey. More and more international investors

Viktoria Soltesz recently published an article with Framnex explaining why FinTechs need a payment and banking strategy before they build their infrastructure. A FinTech may work with several banks and payment providers while all of them still depend on the same bank, processor or payment route behind the scenes. This means one change in pricing, risk appetite or supported markets can affect several providers at the same time. A payment and banking strategy helps FinTechs und